Gmail messages are missing

This page tin help you discover your emails if:

  • Some emails are missing.
  • Emails aren't coming to your inbox.
  • Your inbox is empty and all your emails have disappeared.

If you couldn't find your email later on post-obit the steps above, the email might have been deleted or sent to spam.

First, search all your emails

Emails might skip your inbox if they were accidentally archived, deleted, or marked as spam. To thoroughly search emails that aren't in your inbox:

  1. Open the Gmail app .

  2. In the top right, typein:anywhere. Then, enter some data that's in the missing email, like the sender'south proper name or the subject.

  3. In the bottom correct, tap Search Search.

Tip: To filter your search results even more, you can also use search operators.

Second, endeavour these mutual fixes

Nosotros recommend following these steps on a reckoner considering many of them tin can't be done through the Gmail app.

Cheque if the e-mail was filtered

You may have created a filter that automatically athenaeum or deletes certain emails.

Hither's how to bank check your filters:

  1. From a browser, open Gmail.
  2. In the superlative right, click Settings Settingsand thenSee all settings.
  3. At the elevation, click the Filters and Blocked Addresses tab.
  4. Look for filters that include the words "Delete it" or "Skip Inbox."
  5. To the right, click Edit or Delete.
  6. Follow the on-screen instructions.

Bank check if your emails are existence forwarded to another account

When you lot prepare forwarding in Gmail, you lot tin choose whether the original emails are archived or deleted.

Here's how to bank check your forwarding settings:

  1. From a browser, open up Gmail.
  2. In the top correct, click Settings Settingsand thenEncounter all settings.
  3. At the top, click the Forwarding and POP/IMAP tab.
  4. In the "Forwarding" department, check if you've selected Forrard a re-create of incoming mail. If you have, select Keep Gmail's copy in the Inbox or Mark Gmail'due south copy every bit read.
  5. At the bottom of the folio, click Salve Changes.

Important: If your emails are being forwarded to an unfamiliar accost, select Disable forwarding then check out the Gmail security tips. If you see a forwarding address you don't know, someone might accept unauthorized access to your account.

If you lot forward mail from another account into Gmail, emails are sometimes sent to Spam if they aren't authenticated. Larn the best practices for forwarding emails to Gmail.

Check your settings if you read your Gmail emails with another e-mail client

If you read your Gmail emails on another email customer, like Apple Mail or Microsoft Outlook, follow the steps below for the type of forwarding you've set up.

I use IMAP to read emails on e-mail clients like Microsoft Outlook or Apple tree Mail

When you set up upward IMAP, you can choose whether the deportment you accept in your other mail client bear upon your emails in Gmail. For example, y'all can choose if deleting an e-mail in Apple Mail also deletes it from Gmail.

Make sure you're using the recommended IMAP settings. Look for whatsoever settings that explain when emails are deleted.

I use a web app, extension, or add-on to read Gmail

Bank check your settings to make sure emails aren't getting deleted or archived.

  1. Visit the Connected apps & sites page.
  2. In the "Apps connected to your account" section, click Manage apps.
  3. If you observe anything y'all don't recognize, click the service and then Remove.

I use Pop to read emails on electronic mail clients like Microsoft Outlook

When you gear up POP, you can choose whether the actions you have in your other post client affect your emails in Gmail. For case, you tin can choose if deleting an electronic mail in Microsoft Outlook also deletes it from Gmail.

  1. Visit the Forwarding and Popular/IMAP settings page.
  2. Check to make sure Popular is enabled.
  3. If you lot run across "Delete Gmail'south copy," or "Archive Gmail'due south re-create," select Keep Gmail's copy in the inbox.
  4. At the bottom of the folio, click Salve Changes.

Annotation: If you're using recent way with POP, change your e-mail customer's POP settings to leave emails on the server.

The steps to a higher place didn't assistance

If you followed the steps above and you all the same can't find your emails, select the problem you're having below.

I still can't discover certain emails

If you couldn't find your email after following the steps in a higher place, the email might have been deleted or sent to spam.

Notes almost deleted emails

  • If y'all delete an email, it stays in your Trash for 30 days. Afterwards xxx days, emails are permanently deleted from the trash.
  • At that place'due south merely 1 copy of every Gmail email. If you deleted an electronic mail from one identify, like a label or a device, information technology is deleted from Gmail entirely.
  • Gmail groups all replies to an original electronic mail together in a unmarried conversation. When you click or tap delete, the unabridged conversation is deleted, including the original email and any replies.

Notes about spam emails

  • If you marker an email as spam, information technology stays in Spam for 30 days. Later 30 days, emails are permanently deleted from Spam.
  • If y'all think emails are being sent to Spam past mistake, larn how to remove emails from Spam.

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